Frequently Asked Questions
1. Where can I walk?
A virtual walk allows you to schedule the walk at a time and place that works best for you. Whether you walk around your neighborhood, the local park or even on a treadmill, your participation means we’re that much closer to finding a cure.
2. How long should I walk?
Since this is a virtual walk, it is entirely up to you. You can walk around the mall, around your block or around your dinner table. Choose your route according to what you are comfortable with.
3. How can I form a Virtual Walk team?
Visit the Create a Team page for more information.
4. How much does it cost to participate?
There is a $25 registration contribution that will help bring us closer to a world free of Alpha-1. Your donations and fundraising efforts will help people everywhere living with Alpha-1. Your registration includes an official Virtual Walk t-shirt.
5. Where does the money go?
With your support, the Alpha-1 Foundation will expand research, strengthen programs and improve the detection and knowledge of Alpha-1. Your gift has a significant and immediate impact on the Alpha-1 Foundation’s ability to fund the programs that we, as a community, care about most.
6. I walked last year but my saved information does not show up and/or I cannot login.
You must register again using our new fundraising platform for 2018. If you think you registered with a new username/password or email already this year, let us know and we'll re-send your login information. Your address book, saved emails and custom personal page content will transfer from year to year starting in 2018. Due to enhancements in our new system, unfortunately, you are not able to see last year's fundraising in this year's participant center.
7. Can my child (12 or under) participate in the Virtual Walk? Do s/he need to raise money?
The Alpha-1 Virtual Walk is a family event for all ages! Children are not required to raise money. Children can be registered for $10. We recognize that young children may not have the ability to raise funds like adults do, but please keep in mind that with a little help from an adult, children have the potential to be big fund-raisers!!
8. What if a friend wants to come along at the last minute and isn't registered?
No problem. They can register the morning of your Walk as a team member of your team on the Join a Team page.
9. I forgot my Username and Password.
If the last event you participated in was prior to 2018, a new registration for this updated fundraising platform must be created. If you have already done so and cannot remember your login information, please request using the forgot password link. Remember that your username and password are case sensitive. If you still have problems, please contact us at: email@example.com.
10. What is Participant Center?
Your Participant Center is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have an account created for you. You have the option of creating a personal page by going to your account center. You will be able to customize images and text, send emails and post to your social media pages.
11. By default I have a personal fundraising page, do I have to change it?
Once you sign up for an event online, by default, you will have an account created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Utilize the elements of text, photo and status indicators to their fullest advantage.
12. How do I change my personal fundraising goal?
First, you will need to login to your Participant Center. Once you are login click the link called "My Goal (change)". Enter your new goal and click the submit button.
13. How do I change my team name, team state or team goal?
Only the team captain has the ability to change the team goal. Login to the participant center and click the Progress tab on top. Then click Team link on the right side. On the team progress page, click the 'change' link under your team goal amount. And to change your team name and team state, please email firstname.lastname@example.org or call 877-228-7321 ext. 319.
14. How can I see who has donated to me?
Login to your Participant Center. Click the "Progress" link on top; this will allow you to view your donor list and any amounts having been donated. If you're a team captain you will see a 'Personal' and 'Team' link on the right side of the Progress page. Click the 'Team' link and you can see who made donations to the team.
15. How can I see who is on my team?
Login to your Participant Center and click the "Progress" link on top. Once you're in your Progress page, click Team link located on the right side. On your Team progress page, scroll down and you will be able to view or download your team rosters.
16. What is a Team Message?
Only Team Captains can change the Team Message. Login to your Participant Center and you will see 'Message from Your Team Captain' on the right side. At the bottom of that box click 'Edit' link to change your team message.
17. How do I sponsor someone online?
To make an online donation follow these steps: 1) Click the Donate button on the top right hand corner of the walk website 2) Search for the walker you want to support 3) Select your walker to go to their personal page 4) Click on the “Donate to” button on their personal page to make a donation.
18. People have asked me for a receipt. What should I do?
All donations made online will receive an automatic email acknowledgment. Cancelled checks can also serve as a receipt for IRS purposes. In addition all gifts will receive an acknowledgment letter from the Alpha-1 Foundation.
19. Whom do I make checks payable to?
Please make checks payable to the Alpha-1 Foundation.
20. How do I turn in money/checks/donations?
Your donations (no cash please) can be mailed at any time to:
3300 Ponce de Leon Blvd.
Coral Gables, FL 33134
Please make checks payable to the Alpha-1 Foundation. Include your name in the memo section of the check and that it’s for the Virtual Walk. You can also include a note in the envelope. This will help to properly indicate the donation in your account.
21. What if my company wants to match my donations?
To take part in the Matching Gifts Program, please visit your Human Resource Department or your Matching Gifts Coordinator and ask for a Matching Gift Form. Mail the completed form to the Alpha-1 Foundation. Please include your information so we can apply the match correctly.
22. How do I enter in offline checks I have received?
You can record checks that you receive and watch your fundraising thermometer rise. Login to your Participant Center and you will see the 'Enter a new gift' button located on the right side. You can enter the amounts and your donor's information. After you successfully enter them then you can mail those checks to the Alpha-1 Foundation. Be sure to include your name and Virtual Walk in the memo line.